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QICAN (DORA) DONG SERVICE DESIGN 

I’m a design thinking doer.  

I build my own theory through all the projects I contributing to.

Service Design Case/ Social Innovation

This project focusses on the benefits of social engagement to health and social care and the potential role of social interaction and companionship in enabling older residents to live independent, fulfilled and healthy lives. 

Service Design Case/ Petition Innovation

This project takes a participatory approach to deliver service concepts to demonstrate the collective voice of Plan International supporters.

Service Design Case/ System Design

Based on the specific context in UAL, a student linking service is designed to improve students proactivity. In order to solve language barriers and improve students' overall experience.

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